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Frequently Asked Questions
Everything landlords usually want to know before handing over a property. If your question isn't here, just call us.
Landlord FAQs
Straight answers, no small print.
What are the typical Airbnb management fees in the UK?
Most UK Airbnb management companies charge between 12% and 25% of gross booking revenue. Our fee depends on the term you choose: 22% flexible, 18% on a 6-month agreement, or 14% on a 12-month agreement.
Is there a setup or onboarding fee?
There is no onboarding fee — £0 — provided your property meets our requirements (furnished, safety-compliant and ready for access). Listing creation, linen and turnover, cleaning and guest care are all covered by the management fee. Professional photography is charged separately, and we'll quote it up front.
Do you charge extra for cleaning or guest services?
No. Housekeeping is charged to the guest as part of the booking, and guest communication, screening, review management and 24/7 support are all covered by the management fee. We don't mark up guest cleans.
Are there discounts for multiple properties or luxury homes?
Yes. We discount further based on the number of homes you place with us, and greater discounts are available for luxury and high nightly-rate properties. Ask for a tailored quote.
How much more can I earn versus a traditional AST?
Owners typically see 20–40% more income than a standard assured shorthold tenancy, though this varies by property, location and season. We'll always give you an honest, realistic estimate before you commit.
Am I locked into a long contract?
No. Our flexible plan is roll-on, roll-off with 30 days notice. Longer terms exist only to reduce your fee — they're an option, never a requirement.
How are guests vetted?
Every guest signs a guest agreement, provides full identification and pays a deposit before check-in, on top of the platform's own verification. We also screen booking patterns and decline anything that looks like a party booking.
What areas do you cover?
We manage properties across Essex, London and Kent, including London, Southend-on-Sea, Brentwood, Chelmsford, Colchester, Tilbury, Grays, Dartford, Gravesend, Medway, Bexleyheath, Belvedere, Abbey Wood and Woolwich. If you're nearby, just ask.
How quickly can my property go live?
Within 3 days, provided your property meets our requirements — furnished (or ready for us to furnish), safety-compliant, permitted for short-lets and with access available. If something is missing, we will help you get it sorted.
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